SDC Project Implemented by Helvetas and MDA

Kosovo PES exchanges experience with Slovenia, Austria and Albania

7 officials of Ministry of Labor  and Social Welfare (MLSW) and Public Employment Services (PES) supported by EYE  Project participated in a study visit to Slovenia and Austria on 11-15 November  2013. Delegation visited Employment Service of Slovenia (ESS), central and  regional office in Ljubljana, as  well as Employment services AMS in Graz, Austria.

Main goal was to exchange experiences regarding employment services and more   closely observe the similarities and differences in access to different  business processes and thereby identify priorities for reforms.  In addition, Slovenian ESS and Austrian AMS  provided information regarding their function relationship with central government,  private companies, and private employment agencies.

After this study visit,  participants shared the information and experience with other colleagues from  MLSW and PES directors in a workshop on December 3, 2013. During this workshop,  local and central level of governing PES in Slovenia and Austria were presented  as benchmarks for future activities of PES in Kosovo. In addition, two  representatives of National Employment Services of Albania presented the  national job portal and shared their experience on this.

All these activities were  supported by EYE Project.


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